In September 2010
Dr Wendy Chapman was deemed ‘fit to practice’ after facing disciplinary investigations by a General Medical Council in the UK. Leinster fans will remember Chapman as the doctor at the centre of rugby union's "bloodgate” scandal. The incident occurred in the Harlequins vs Leinster Heiniken Cup Quarter Final in which ‘quins winger Tom Williams asked Chapman to cut his lip as a cover-up after he bit into a fake-blood capsule which enabled Harlequins to use a blood sub. His apparent injury meant a specialist goal kicker could come on to the pitch in the dying minutes of the game. The ruse backfired: the substitute missed the late goal kick, Harlequins lost 6-5, and an inquiry led to heavy fines and bans for the disgraced player and the club's director of rugby.
The decision to allow Dr Chapman to continue to practice after evident gross misconduct undoubtedly brings shame to the medical profession in the UK. In addition it suggests that society should take a fresh look at the relevance of professions in the modern era. Do professions act in the public’s interests? Do professions have regulatory powers over its members? Are professions still beneficial to society as a whole?
I will attempt to answer these questions in an Actuarial Context.
A profession may be defined as a group of individuals who are granted monopoly powers in the provision of certain labour services. So medical doctors have monopoly
powers in (amongst other things) prescribing drugs, accountants in identifying
(auditing) a firm’s profit (for taxation and other purposes), etc. The tasks only
actuaries can do – the statutory roles of actuaries – vary by legal territory (e.g.,
Ireland, UK, US, etc). Such statutory roles for actuaries relate mainly to the
certification of the adequacy of assets to cover liabilities for a life insurer, general
insurer, pension scheme or friendly society. Of course, actuaries are also valued advisers in other, related, spheres.
It is often customary to break a profession down into three prongs:
• The Cognitive Element – expert, specialised knowledge from long training course,
with sound judgment applying this expertise.
• The Normative Element – high ethical standards, serving the public good.
• The Organisational Element – organised in recognised grouping (e.g., Society of
Actuaries, Institute and Faculty of Actuaries) with disciplinary powers over members to enforce the ethical and competency standards demanded.
Firstly looking at the Cognitive element it is generally well accepted that actuarial work is of a highly skilled nature and there is a market need for this expert knowledge. Actuary as a profession ensures that its members are of a suitable high technical standard before undertaking a task. There is a long series of technical examinations that must be passed before an applicant can commence practicing as an actuary. This not only has educational benefits for society but ensures a high level of quality control in the abilities of individuals becoming an actuary. This is especially important in the actuarial profession as members of the public are unaware as to whether a job is being completed to an appropriate level due to the specialized nature of the knowledge involved. Moreover the contracts involved are often very financially significant to those involved and through its monitoring and examinations the actuarial profession continuously protects consumers through ensuring that its members have adequate ability for the job. Evidence that actuaries are of adequate ability for the tasks they undertake can be seen in how the profession has successfully discharged its responsibilities to society since being granted professional status by Queen Victoria in 1868. Since 1868 the amount of actuarial institutions that have failed pales in insignificance with respect to its counterparts in other long term financial institutions such as banks.
It is my opinion that actuaries in particular have rarely neglected the normative element of a profession and over the years have always acted with a wider duty of care. The normative side of being a professional actuary is set out in guidance by the professional bodies in the form of Professional Conduct Standards (PCS) and a set of Guidance Notes which an actuary must comply with at all times. Right from the outset those who sought a Royal Charter from Queen Victoria were seeking ‘fit and proper gentleman’ as members and in the guidance we can see that this idea is till evident in 2011 as integrity and fairness are key concepts which an actuary must abide by. It is also quite clear that actuaries, as a profession, serve the public good. Over the past 143 years actuaries have instilled confidence in long terms savings which has been of huge benefit to society. Before the profession was set up, financial institutions had a very short lifespan which did not encourage individuals to save for retirement. Members of the public at that time were dependent on workhouses to avoid poverty in retirement or on death of the working family member but since the establishment of professions to run institutions confidence in long term saving has sky rocketed and individuals are now able to plan and protect themselves against future contingencies. In addition it must be noted that this has facilitated the efficient allocation of capital in society to those who need it now (e.g. start up companies) and those who need it in the distant future (Life Insurance/Pension Policy Holders) This was especially relevant in the nineteenth century during the end of the industrial revolution when many industries were capital hungry and actuaries at the time efficiently allocated the funds so that industries have developed at an advanced rate. Even today Life and Pension Offices are one of the largest institutional contributors to the worlds markets.
It must be said that as a profession the society of actuaries is particularly well organized. Compulsorily the members must meet to advance actuarial science through their continuous professional development. Notably the organization of actuaries into a profession might also help in other joint ventures that cannot be efficiently done in isolation. As a group actuaries have contributed to research, data collection and dissemination (CMI), so risk is more accurately priced leading to new products and lower prices. Actuaries have done this and customers benefit from extended and more accessible market. In addition actuaries self educate which takes the burden of society of having to pay for the education and ensuring that it is of sufficient standard. Up until 2004 actuaries have traditionally self regulated with the society having regulatory powers over its members. Thus the society punished any members acting outside of the professional code of standards. Due to the high level nature of activities society benefited greatly from having a regulatory body that fully understood the nature of the work being carried out.
That said the profession is by no means perfect and if the ‘bloodgate’ scandal exposed flaws in the medical profession then it must certainly be said that the closure of Equitable Life Assurance, the longest serving life assurer, exposed serious short comings in the actuarial profession. Prior to the year 2000 life assurance and provident funds largely maintained the confidence of the public for more than 150 years largely due to the role of an actuary. However in the year 2000, Equitable Life closed its door to new business and, unsuccessfully tried to sell itself. The failure of Equitable Life was largely due to Guaranteed Annuity Rates sold by some with profit pension policies up to the 1980s. When interest rates changed unfavourably Equitable Life was unable to meet its obligations and without the proceeds of a sale to restore the capital strength of the with-profits fund it was clear that the board would have to stop selling new business. This prompted the UK Government to investigate what when wrong at Equitable Life (the Penrose Report published in 2004) and, more widely, what is wrong in the UK Actuarial Profession (the Morris Report (Interim Report 2004, Final Report 2005). The Morris report introduced greater academic and non-actuarial input into syllabus development, improved quality control for exams and exam marking and introduced continuous professional development as a compulsive requirement for the profession. More importantly it reduced the professions ability to self-regulate. Now in the UK, the technical Guidance Notes are set by the Board for Actuarial Standards (BAS), a body that is independent from the Institute and Faculty of Actuaries, and reports ultimately to the Financial Reporting Council. The Institute and Faculty of Actuaries remain responsible for ethical standards, and thus retains responsibility for the relevant Guidance Notes and The Actuaries Code. Both the failure of Equitable Life and the findings of the Morris of report do suggest that the profession was indeed failing its duty of care to society however the report does indicate the need for the profession and the changes suggested are relatively minor considering the extent of the investigation. The will of the profession to act in the public interest can be seen by the support given to the report and the effective manner in which the society has complied with changes. All things considered I firmly believe that actuary as profession is still successfully discharging its responsibilities as a profession to society. That said the profession must never take its status for granted and must continue to seek improvements in both the society itself and in actuarial science in general.
The purpose of this article is to inspire thought and debate so please do not hesitate to leave a comment, criticism or question in relation to any relevant material.